Close to the Surface

Understanding the human experience academically and scientifically is undeniably valuable. The more we learn about the human body and mind, the better our medicines, our cities, our devices, our food, and our technologies become. The problem is this isn't all there...

A or B: “Agree” or “Better”

We frequently find ourselves listening to stories from our friends about things that happen in their lives. They might tell us about a coworker who joined the company at the same time, but somehow thinks they are "better than us" and act like they always have the...

Clearly Define the Problem

Of all the quotes attributed to Einstein, this is probably my favourite: “If I had an hour to solve a problem I'd spend 55 minutes thinking about the problem and five minutes thinking about solutions.” - Albert Einstein Overlooking the possibility that Einstein never...

Connecting and Relationships

Every human being seeks connection. Without it, we literally die. Babies require physical affection (hugs, kisses, being picked up) in order to grow and develop into empathetic human beings who can recognise other people as other human beings. When a baby gets no...

You Can’t Help Anyone Who Doesn’t Want To Be Helped

It's just impossible. If someone doesn't want help, then there's nothing you can do to help them. In fact, trying to help people who don't want your help can actually make their situation worse, despite your good intentions. How many times have you had the experience...

Vocabulary of Needs

Children are pretty good at expressing their needs both in their body language and their words. Their vocabulary is small, but their needs are much more foundational. As adults we complicate our needs and begin to find it hard to find the exact words we can use to express those needs.

How To Focus On Results, Not Outcomes

Those two words might sound interchangeable, but they aren’t. Outcomes are dispassionate and static, but results change and offer opportunity for differentiation.

Winning Your Game of Snakes and Ladders

For those who don’t know, Snakes and Ladders is a game of absolute chance and randomness. You roll the dice and move that number of spaces. If you hit a snake you are moved back down. If you get a ladder you move up. Life is a bit like a game of snakes and ladders.